Refund policy
At BTL, we want you obsessed with your gear — not just tolerating it. If something’s off, we’ll make it right.
We offer refunds for:
• Items sent incorrectly
• Damaged or defective products
Refund requests need to come in within 30 days of purchase — no waiting until it’s a whole subplot.
To request one, email us at [support@btlbrand.shop] with your order number and a quick rundown of what happened.
This policy may get updated without notice, so [support@btlbrand.shop] is always the place to check for the latest version.
And for the long haul — check the washing and care instructions that come with your order, so your tee stays as durable as your love for your favorite trope. 🧺📖